Calendar and daily diary

The calendar is your main workspace — it shows the whole day by staff member and is where you manage bookings.

Day overview

The day is shown split into columns by staff member. Use filters to view a specific team member or service category. You can hide cancelled bookings.

Booking status

For each booking you mark how it went:

• Completed — the client showed up and the service took place.
• No-show — the client didn't show up.
• Revert to booked — if you made a mistake, revert the status back.

Moving and cancelling

• Move booking — move a booking to a different time or a different staff member; online availability is recalculated immediately.
• Cancel booking — cancel the booking and the slot is immediately freed up for online booking.

Phone and walk-in bookings

For a client who calls or walks in, use New booking. Enter the name, phone, service, staff member (or "Anyone available"), day and time (we offer "First available"), plus an optional note and reminder (by email or SMS). This kind of booking immediately occupies the slot, so no one can book online for the same time.

What's next

• Need to block time or a whole day? See Blocks and closures.
• How do confirmations and reminders work? See Notifications and reminders.