Notifications and reminders

Reservme sends the client a confirmation and a reminder on your behalf, so most "forgotten" visits simply don't happen.

Email messages

Sent automatically:

• A confirmation right after booking, including a calendar invite.
• A reminder before the appointment.
• A cancellation notice and a reschedule notice, when you cancel or move a booking.

SMS reminders

Besides email, you can also send reminders by SMS. SMS reminders are drawn from your plan's monthly SMS package, and each SMS sent uses one credit. If no credit is available at the time of the appointment, the reminder is sent by email instead, so the client doesn't go without notice.

SMS credits

You can see your remaining SMS credit balance in the business settings. A credit is reserved when an SMS reminder is scheduled, spent when it's sent, and returned if you cancel the booking before the SMS goes out. A higher plan comes with a larger monthly SMS package.

What's next

• Back to the daily diary: Calendar and daily diary.